DW® Logo Merchandise. Get help from Digital Watchdog’s Technical Support professionals. VMAX Series (960H) VMAX A1 Series (2. You are using an unsupported browser. 2020 Customer. The discovered cameras will display their Protocol, IP Address, and Model information. Note: It is recommended to troubleshoot recording issues directly at the DVR with a connected display monitor and USB mouse. This article will outline some troubleshooting methods to resolve video loss for new and previously installed analog cameras. Please update your browser to the latest version on or before July 31, 2020. Use the following flowchart to troubleshoot DDNS connection issues. Network setting information for the VMAX standalone units can be found within the Network Menu of the DVR. The IP Camera Setup menu will display. This is required in applications where the IP cameras are located on a segmented camera network of the DW Spectrum server. Basically, the problem is that the remote viewing stops working after a day. Second Generation VMAX® IP Plus Series (S/N begins with “NP”) Last Firmware Version – v1. * Live. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. Click on the Security tab, then click the Custom Level button. exe-v1. From the HDD Menu, check the Capacity and Free Space of the hard drive. Disabling Illegal Login Lock On Hikvision Cameras. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update v5. Supported / Affected Devices: VMAX® Series (Legacy)This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. digital-watchdog. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. Note: If you are experiencing recording issues with your VMAX® IP Plus and do not believe that it is due to the system recording settings, check out Troubleshooting Recording Errors For A VMAX IP Plus. **NOTE: If you are trying to install an HDD for the VMAX® A1 Plus model option that does NOT include a local storage HDD ( DW-VA1P16 , DW-VA1P8 , DW-VA1P4 ),. Full hd network video recorder (2 pages) Network Hardware Digital Watchdog Compressor DW-CP04 User Manual. 31 Legacy Windows Software for VMAX Only. Fcc Information. com : Digital WATCHDOG DW-VP128T8P VMAX® IP Plus™ 8-Channel 5MP PoE NVR with 4 Virtual Channels, (8TB HDD Included) :. Troubleshooting. 4. You are using an unsupported browser. Configuring the Camera. • DW-VG492T4P - 2TB internal storage. Please update your browser to the latest version on or before July 31, 2020. 0. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. Specify any other additional Event types that the user will be notified. 1 MP) VMAX A1 Plus Series (5 MP) VMAX IP Plus Series . Click the OK button, then select Yes for the confirmation pop-up. Digital Watchdog engineering has discovered an issue where the VMAX A1 Plus™ is prevented from communicating with our Pathfinder (P2P) service in a timely manner. DW® Logo Merchandise. This article will outline the information required for a Password Reset Form. Control VMAX® A1™, A1 Plus™ and IP Plus™ recorders; Up to 256 simultaneous sites connections; Multi-camera viewing, up to 144 cameras (64 on Mac) per monitor; Dual monitor, up to 288 views*. Software. 4. Simply download the app and type in your DW Spectrum’s IP address or NVR’s IP Address/URL, port, user. Enjoy the convenience of graphical. Digital Watchdog (DW-VP123T8P) 3 Terabyte. RTSP streams offer a secondary backup location for recorded video and smart home integration, an alternative for ONVIF integration and a way to broadcast a stream to live streaming services, such as CCTV live. Fill out device information in the device manager. Power the camera off, then back on again to power cycle the camera. To set the Motion Area: From the Setup Menu, click on Alarm, then select Camera Alarm. DW-VP12xT8P. This mobile application allows users to monitor their VMAX® A1 Plus recording units using either direct connection (IP Address), DDNS, or Pathfinder (P2P). TCP/IP Port: 9010. DW Sales: 866. Get help from Digital Watchdog’s Technical Support professionals. Contact DW RMA. 1. Simply click “User Guide”. Related Digital Watchdog VMS Apps: C3CMS. Vmaxd1 advanced h. Replace the four screws at the back panel of the DVR to secure the top cover. This may cause issues with capturing video. The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. 1. 64 Older Firmware Version: v1. com digital-watchdog. Technical support and maintenance services are available. 52. 255. Select a DDNS Server. DW Blackjack Servers. The camera then encrypts its RTSP stream a second time using TLS, using the encryption's user ID and password. Stream (primary stream). Real time 950h recordict vmax960h (157 pages) DVR Digital Watchdog VMAX480 User Manual. VMAX Analog Series (960H) VMAX A1 Series (2. Related Articles. The feature is available for all MEGApix ® single-sensor IP cameras as well as VMAX IP Plus NVRs. Name the file. Title Type Release Notes Version Update Date Compatibility Size; ACS v2. If you're still having trouble or need more information, please call us today at (866) 446-3595. DW® Logo Merchandise. VMAX® A1 Plus™ Series, VMAX® IP Plus™ Series, DW Mobile Plus (iOS & Android) VMAX IP Plus & VMAX A1 Plus PathFinder 2. Note: It is recommended to troubleshoot recording issues directly at the DVR with a connected display monitor and USB mouse. 1. Digital Watchdog recommends avoiding connecting an external PoE switch directly to the VMAX IP Plus as this may potentially damage the system. The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. “VMAX” applies to the VMAX Series (Legacy), 960H applies to the VMAX 960H Series and VMAX Flex Series, and VMAX A1 applies to the VMAX A1 Series (2. Second Generation VMAX® IP Plus Series (S/N begins with “NP”) Last Firmware Version – v1. Help Desk Software by HappyFox. Case Studies. 0. (64 pages) DVR Digital Watchdog VMAXD1 16 User Manual. The VMAX ® A1 G4™ DVRs are available in 4-, 8- and 16-channel models with up to 32TB of storage. . If the status shows an error or failure during the port check, Reboot the NVR. To set up Email Notifications for a VMAX® DVR: If you have not already logged in to the unit as the Administrator, at the recording unit, right-click with the mouse and enter the User ID and Password of the Administrator profile to log in. What is the default IP address for digital watchdog camera? 192. 2. Compare Products to. 75 MB. Note: If you do not know the model of your DVR, inspect the model name, located on the sticker on top of the recorder. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). New PTZ camera support: DWC-MPTZ830XW, DWC-MPTZ336XW. 2. Click the Check button to prompt the HDD Health Check window. Related Articles. 5 · 1. 2 System Startup After connecting peripheral devices such as cameras, monitors and a mouse to the NVR, power up the NVR by connecting the DC48V adaptor/ power cable to the power jack on the rear panel. This Remote Technical Support Service is a great way for System Integration Professionals and Licensed Installers to receive remote assistance to help resolve a variety of issues and answer product configuration questions. 17499. IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. 6. At the DVR, Log in as the admin. dwcc. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. Download the recovery firmware files from the link above. This article will provide the list of. Dallas Morning News editorials are written by the paper's Editorial Board and serve as the voice and view of the paper. Click on the Security tab, then click the Custom Level button. x. Note: It is recommended that you are onsite when troubleshooting network issues. If the HDD temperature is exceeding 65o C, shut down the VMAX A1 Plus and allow ample time for the unit to cool. User/Password: (the DVR model – vmax960, vmaxflex, vmax480, etc. After logging in as the Administrator, the VMAX IP Plus will display the Live View for all connected cameras. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application. 9262 sales@digital-watchdog. Do not disassemble or reassemble the product. Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. This delay in communication often results in the DVR becoming caught in a state of constant reboot. 3595 / Fax: 813. 168. To add a new VMAX® A1 Plus™ device- Launch the DW Mobile Plus™ application on your Android® or Apple® smart-phone or tablet. Learn More. Knowledge Base. 168. If the HDD temperature. tv. Accessories View the entire collection of mounting brackets, junction boxes and specialty mounting accessories. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Phone: 866. To set the NVR up on the network, we will need to have it obtain an available IP Address. DW-VP16xT16P. VMAX A1 Plus DVRs support HD-Analog and HD-TVI signals up to 5MP, and CVBS up to 960H. Quickly find and download information about our products, including manuals and documentation to install and get the most from. The Digital Watchdog VMax A1 2. All three (3) versions of the recovery firmware will be downloaded. Complete the form below and a DW® representative will be in touch. DW Resource Library. Up to 60fps @ D1 and up to 240fps @ CIF. Otherwise, please contact Digital Watchdog Technical Support for further assistance. By default, the NVR is set to IP Address – 192. Press the Add+ button to create a new site. Supported/Affected Devices. This delay in communication often results in the DVR becoming caught in a state of constant reboot. Complexity: Medium to High. Next, click on “Network” and select the “Pathfinder” menu. ※ The picture might differ according to the specification and model. 52) VMAX® A1 Plus™ 8-channel (v1. SSF file list from your selected directory will display. The Security Settings window will display. Follow the instructions below to update the DVR to the latest firmware build: Download the latest firmware version for the DVR. Last Edit: December 8, 2021----- Default Logins. If you're still having trouble or need more information, please call us today at (866) 446-3595. Digital Watchdog® Launches VMAX® A1 G4™ DVRs . Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. 1. However, cameras that are sold in a ‘bundled system’ may not function properly as they are. DW-VC = VMAX 960H Core. Descargue o manual de usuario de VMAX A1 Plus e aproveite. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. VMAX® A1 G4™ SERIES DVRS. Enable the “Use Pathfinder” setting to activate the PathFinder (P2P) service. This DVR features two HDD bays but does not include an. The IP Camera Setup menu will display. Before testing the NIC of the standalone unit, make sure that the issue is not being caused by network errors such as blocked ports or IP address conflicts. 1. troubleshooting and much more. tv. Digital Watchdog® Introduces Next Generation VMAX® IP G4™ NVRs . Related Manuals for Digital Watchdog Vmax 960 H. VMAX A1 Plus Series . Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. by Digital Watchdog. 1MP)Navigate to the System Information menu. Get help from Digital Watchdog’s Technical Support professionals. 2. 52. The VMAX IP PLUS™ is an easy to use PoE NVR that allows you to go from power up to monitoring in less than three minutes! The VMAX IP PLUS™ is available in 4-*, 8-* and 16-channel models with bonus management for up to *five additional channels. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. com : 4-channel PoE NVR with 5 bonus channels DW-VA1P4xT Available Models • DW-VG494P - no HDD. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. 264 hd-sdi 1080p resolution digital video recorder (85 pages) DVR Digital Watchdog VMAX960H CORE User Manual. Resolving Camera DHCP Addressing Issues Before Adding to a VMAX IP Plus. 1. This delay in communication often results in the DVR becoming caught in a state of constant reboot. Enquire your vendor for repair. VMAX IP Plus - Advanced Camera Management Menu. The VMAX A1 Plus can record 1080p video. VMAX® A1 PLUS™ SERIES DVRS. Software Version: DW Spectrum v3. Help Desk Software by HappyFox. Check Firmware Version Log in to the VMAX® IP. Premium entry level real-time dvr (62 pages) DVR Digital Watchdog VMAX960H CORE User Manual. 22-Jun-2022. DW Spectrum ® addresses all the primary limitations of managing enterprise-level HD video while boasting the industry’s lowest total cost of deployment and ownership. Disconnect the power cable and SATA cable from the attached hard drive. Choose from either dwddns. 52) VMAX® A1 Plus™ 16-channel (v1. If the network issue was caused by a power interruption, power-cycling the NVR may re-establish network communication with the router. 0. Last Edit: March 3, 2021----- Live Stream Latency. Learn how to use the H. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). Next, click on “Network” and select the. Simultaneously view and control cameras, alarm inputs, graphic mapping, and device. Remove the four mounting screws that secure the hard drive to the inside of the DVR. g. 446. Click the Search button to scan the network for connected cameras. Troubleshooting articles for the VMAX IP Plus SeriesView recent Digital Watchdog questions, problems, & answers. Get help from Digital Watchdog’s Technical Support professionals. Full D1 (720X480), 2CIF, or CIF - variety of resolutions, giving the highest possible digital recording quality across multiple channels. In the DW Spectrum® IPVMS desktop application, right-click on the server. The following information is the default Network and System settings of the VMAX A1 Plus: Local IP Address: 192. Summary of Contents for Digital Watchdog VMAX A1 G4 DW-VA1G44. 168. TCP/IP Port: 9010. 7. Replace the top cover of the unit. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. Digital Watchdog’s Star-Light Plus™ technology allows cameras to continue clear surveillance in low-light environments. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. 8 MB) · Digital Watchdog VMAX 960H CoreDigital Watchdog Vmax Mac Software Best Mac Photo Album Software Best Software For Floor Plans On Mac Note Taking App With Pdf Annotation Mac Free Messages App On Mac Not Showing Contact Names. Spent 30 minutes on the phone this afternoon with technical support for Digital Watchdog and was unable to get it to work properly. manual Digital Watchdog VMAX A1 Plus. Press Releases. 1 MP). x) DW-VAONE4 (1 st Gen) DW-VAONE8 (1 st Gen) DW. 255. Contact Digital Watchdog service; Troubleshooting; Security information; Click to enlarge image: We recommend checking out our talk threads on the Digital Watchdog VMAX 960H Flex 16-Channel DVR DW-VF960H164T, which address similar problems using connecting and setting up Digital Tape Recorders (DVRs) Digital. Please note that the number of ports available may differ based on the model. 2. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Digital Watchdog DW-VF16500G VMAX-FLEX 16ch Hexaplex. For File Name, click the edit button (pencil icon) and enter a name for the Export file. Unauthorized Dealer Policy. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). Scroll down the product page of your unit and locate the. x: Upgrade directly to DW Spectrum 4. H. All three (3) versions of the recovery firmware will be downloaded. VMAX A1 Plus Series . This model can be identified by the part number on the sticker, starting with “DW-VMAX”. 2020 Customer Webinar Recording: VMAX® A1 Plus™ DVR and VMAX® IP Plus™ NVR Pro Tips and Tricks June 11, 2020 Customer Webinar. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Tags. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. ) Click the Check button to check for available updates. Universal hd over coax dvrs, 4/8/16-channel (2 pages)Please excuse our appearance! The Digital Watchdog Support KB is currently undergoing construction. Password. DW Resource Library. 5. My Watchdog. 10, 2023 / PRZen / CERRITOS, Calif. Help Desk Software by HappyFox. Use the following flowchart to troubleshoot DDNS connection issues. 1. Next, click the “Setup” button for the 2nd. * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. On the Network menu, set the NVR to a DHCP (Dynamic) Network Type. Default Settings. 2: 01/21/2016:. VMAX A1 G4 is an NDAA and TAA compliant embedded DVR that records standard analog, HD-Analog and HD-TVI formats at up to 4K resolution and 4K local video output. 1. 160 and Gateway – 192. If the camera is connected directly to the integrated PoE switch of the VMAX® IP Plus, resetting the ports may resolve the issue. November 17, 2023 at 11:36 PM PST. 5. Replace the four screws at the back panel of the NVR to secure the top cover. Page 1 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 1. dwcc. Sign in to filter reviews 5 total ratings, 5 with reviews There. Network setting information for the VMAX standalone units can be found within the Network Menu of the DVR. . 446. (113 pages) DVR Digital Watchdog VMAX AHD CORE DW-VAC44 User Manual. Answered Unanswered 0 helpful 3 answers How to reset password on a Digital Watchdog VMax 4 hold the OK button on the remote for 30 seconds. Select a DDNS Server. Hd over coax dvrs (2 pages) DVR Digital Watchdog HDF1212E User Manual. 0. Digital Watchdog VMax+/VMaxA1 DVR Installation Manual V 1 . DW’s CCIP (Closed Circuit Internet Protocol) camera and recorder encryption is an exclusive DW technology that provides an encrypted RTSP stream between the camera and the recorder , assuring users their cameras, recorders, and data are secured. VMAX® A1 G4™ SERIES DVRS. The DVR is a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. For more information: DVR Network Troubleshooting. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. Launch the VMAX Plus mobile application. 80. The feature is available for all MEGApix ® single-sensor IP cameras as well as VMAX IP Plus NVRs. 3 VMAX A1 G4™ DVR 1. Contact Tech Support. DW® Logo Merchandise. net or dwddns2. com Supported/Affected Devices. Refer to their individual 1. ACS v1. 0. Case Studies. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. 0. Last Edit:. 0 then upgrade to 4. For example: IP Address –. Please complete and submit a request form through the Digital. Supported/Affected Devices. TERMS & DETAILS: More information about this protection plan is available within the “Product guides and documents” section. Neste pdf, atopará instrucións detalladas sobre como instalar, configurar e operar o seu equipo, así como consellos de seguridade e solución de problemas. VMAX A1 G4 (4K) – Recovery Guide-----Affected Roles: Administrator Last Edit: August 3, 2023 System Recovery. 3572. The HTTPS/Certificate menu will display. You are using an unsupported browser. Click on Network, then select the Network menu. Limitations Of DW VMAX IP Plus Connections. 160. See More Ways to Make Money. It may cause malfunction or fire. To report an issue with this product, Self-Publish with Us. VMAX Series (960H) VMAX A1 Series (2. Choose from either dwddns. In the event that the System Administrator forgot, does not know, or needs to reset the Admin login for their VMAX® A1 Plus unit, a special request must be submitted for a password recovery. All three (3) versions of the recovery firmware will be downloaded. Digital Watchdog DW-VA1G4164T 16-channel DVR, 4TB HDD included. Digital Watchdog will not be liable for the loss of data or consequential damages (including without limitation, damage to recording media) resulting from this process. Default Password: <blank>. Extract the contents of the downloaded folder. Use the following flowchart to troubleshoot DDNS connection issues. Note: If you are using a Windows OS to test the NIC, please read Standalone Network Interface Card Troubleshooting (WinOS). 888. Digital Watchdog engineering has discovered an issue where the VMAX ® A1 Plus™ is prevented from communicating with our Pathfinder (P2P) service in a timely manner. 1954 DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. 0. 4. The new. This will determine how the site. If you wish to modify or create a new user, then it must use the above password requirements. Troubleshooting. Buy Digital Watchdog VMAX A1 Universal HD 960H 32-Channel DVR with 8TB HDD featuring Record from and Manage Up to 32 Cameras, Up to 960H Recording Resolution, 8TB HDD Storage, Expandable Up to. 2. Product Calculator Determine the necessary bandwidth and storage you need to operate our products. 1. RTSP provides a live video stream for live streaming applications between DW VMAX® G4 recorders and third-party software applications. By Digital Watchdog® Description The DW Mobile Witness™ app turns the camera on a supported smartphone or tablet into a surveillance camera that can be viewed and recorded with a DW Spectrum IPVMS or VMAX IP Plus™ NVR. Scroll down the product page of your unit and locate the. Supported / Affected Devices: VMAX® Series (Legacy)I have had this reoccurring problem with all my clients on the VMAX FLEX unit and I don't know what else to try.